Frequently Asked Questions (FAQ’s)


 

 

Q - Do you offer a written contract?

A – Yager Entertainment provides a personalized contract for every event. This contract will list your confirmed date and time as well as the services provided, total cost and deposit collected.

Q - Will you be our DJ?

A – Yes, Jack Yager will be the DJ at your event.

Q - May we meet with you in person before we sign a contract?

A – We prefer to meet face to face with all potential clients prior to booking. It is important to establish a relationship as we begin to move forward and we want you to feel comfortable with your decision.

Q - Can we meet again before the event?

A – We are always happy to meet with you and we love face to face communication. While some things can be handled with a phone call or an email, meeting and discussing the final details before an event is a great way to ensure that everyone is on the same page and that things will run smoothly. For weddings, we require a face to face meeting 30 days out. We walk through the details of the entire day such as timeline and all music selections to make sure everything is perfect.

Q - How long will you hold our date for us?

A – Yager Entertainment will hold your date for 7 days after providing you with an event quote. We want you to have time to process the information you have received and make the best decision for your event. After 7 days, a deposit will be required to guarantee availability for your event.

Q - Can you provide references?

A – We would be happy to provide you with multiple references who are appropriate for the event you are looking to book. We can also provide you a link to online reviews as well.

Q - How long have you been a DJ?

A – Yager Entertainment was officially started in 2012 but I have been a DJ since the late 90’s. What started as a passion for music has transpired in a career.

Q - Will you be the “emcee” for the event and make any announcements?

A – Absolutely! We are happy to make any necessary announcements at your event and are very comfortable on microphone. Every event has different requirements in this regard and we will discuss these details with you to ensure this is done tastefully and fits with the theme.

Q - What types of events do you do?

A – We service all types of events throughout the year such as weddings, school events, birthdays and life events as well as holiday celebrations, corporate clients and sporting events. We love variety and approach every event with the same passion and attention to detail as the next.

Q - Do you perform for more than one event in a day?

A – On occasion, Yager Entertainment will perform more than one event per day providing that the times do not overlap and all events can be given the same level of professionalism that we are committed to. The exception is weddings. We will never book more that one wedding per day!

Q - Have you performed at this venue before?

A – Central Florida and the surrounding areas are home to many amazing venues for all types of events. While we have played at many, there are some we have not. For venues we are not familiar with, we always schedule a walk-through and discuss the requirements for each with the staff ahead of time. We frequently schedule one of our client meetings at the venue as well to discuss their vision. This is extremely helpful for weddings.

Q - Can I be involved in selecting music for my event?

A – Of course! We work with you make sure the music for your event is what you envision. We will discuss style and content as well as favorites and absolutely “DO NOT PLAY” songs. We do this for all events but it is much more detailed for weddings.

Q - When do we need to submit our music requests and event details?

A – We prefer to have all information for your event no less than 30 days out. This provides ample time to make sure everything is in order as well as acquiring any musical request that may not already be in our library. We are happy to make small changes as necessary in the weeks leading up to your event but it is helpful to have the basic outline in advance.

Q - Do you take requests from our guests?

A – We are happy to take request from your guest provided we have your permission to do so. We will however deny any request that we deem inappropriate or that doesn’t fit with the theme of the event.

Q - Can we submit a “Do Not Play” list?

A – We will always honor your requests, including your request for certain songs and genres to not be used. Submitting a “Do Not Play” list will give a us a clear idea of your limits and expectations for the song selection at your event.

Q - When do you arrive to set up for our event?

A – We prefer to arrive at least 2 hours before the event to set up. In most cases it does not take this long but we like to make sure we have plenty of time for any situation that may arise. Some events that require a larger setup may require more time such as a wedding that spans multiple rooms or locations.

Q - What will you wear to my event?

A – Yager Entertainment will always look professional. We will discuss your vision for the event and dress accordingly.

Q - What kind of equipment do you use?

A – We use professional equipment in all aspects of our business in order to maintain the highest level of performance. These brands include Pioneer, Chauvet, Shure, Electro-Voice and Denon.

Q - Do you bring backup equipment with you to events?

A – We always have back-up equipment on site and procedures in place to ensure the party never stops. We practice these procedures on a regular basis so in the unlikely event that they are needed, they can be implemented without hesitation.

Q - Do you have a wireless microphone?

A – We provide wireless Shure microphones for your event if you need them and always have a wired mic ready as a back-up just in case.

Q - Do you offer lighting?

A – We have a variety of different lighting effects to choose from, such as uplights and dance-floor lighting, to provide the atmosphere your desire for your event. We also have effects such as fog and bubble machines. Visit our lighting page for more details.

Q - Do you have a Photo Booth?

A – Yager Entertainment offers a top of the line Photo Booth for your events. It can be used fully enclosed or as a stand-alone. Visit our Photo Booth page for more details.

Q - How much of a deposit is required to secure our date?

A – We require a 50% deposit and a signed contract for all events. This deposit locks in your date and is non-refundable.

Q - What is included in the cost of my event?

A – Every event is different and has different requirements. We will discuss your needs and provide you an event quote containing a detailed description of services requested, total price and deposit required. Setup and strike of equipment is always included in the price of services.

Q - How much do you charge for overtime?

A – The cost of overtime varies by event and the rate will be listed in the contract.

Q - Are you insured?

A – Yager Entertainment is fully insured and licensed to do business in the state of Florida. We carry $1,000,000 liability coverage which is the industry standard for most venues. We can also list your venue as an “Additional Insured” if they require it.

Q - What is your cancellation policy?

A – Events cancelled with more than 30 days’ notice forfeit their deposit. Events cancelled with 30 days or less notice are required to pay their balance in full as outlined in your written contract.

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